Frequently Asked Questions
On REBOX website, you can get an accurate quote on your own in less than a minute.
1) Click the brand icon on the home page and choose the model of your phone;
2) Choose the specifications of your phone such as capacity and colour, and select the condition of the phone;
3) Click “Get Quote” to receive a quote instantly.
* If you can’t find your model on the home page, please click “SELL OTHER PHONES” to see the complete list of models that we are buying back.
We offer two options to our customers.
1) Bring your phone to our outlets at Jurong Point or City Square Mall to sell. We will check the phone and pay on the spot; or
2) Submit a sell order on our website to lock in the price and schedule a free pickup. We will check the phone upon same-day delivery
and make payment within one hour.
1) Submit a sell order online and opt for free pickup service;
2) Receive a unique Pickup Number (starting with “RB”) via SMS instantly;
3) Show the Pickup Number to the courier during collection. No printing of shipping label is required;
4) We will check the phone upon delivery of the phone within 2-4 hours on the same day;
Jurong Point Outlet
63 Jurong West Central 3, Jurong Point Shopping Centre, Basement 1 (outside Starhub #B1-12), Singapore 648331City Square Mall Outlet
180 Kitchener Road, City Square Mall, #B1-K17 (beside the taxi stand), Singapore 208539Mon - Fri: 12:00PM - 21:00PM
Sat - Sun: 11:30PM - 21:00PM