Frequently Asked Questions
On REBOX website, you can get an accurate quote on your own in less than a minute.
1) Click the brand icon on the home page and choose the model of your phone;
2) Choose the specifications of your phone such as capacity and colour, and select the condition of the phone;
3) Click “Get Quote” to receive a quote instantly.
We offer two options to our customers.
1) Visit any of our partner M1 Exclusive Retailer Shop at AMK Hub, Bedok Mall, Northpoint City or Hougang Mall to sell. We will check the phone and pay on the spot; or
2) Submit a sell order on our website to lock in the price and schedule a free pickup. We will check the phone upon same-day delivery
and make payment within one hour.
1) Submit a sell order online and opt for free pickup service;
2) Receive a unique Pickup Number (starting with “RB”) via SMS instantly;
3) Show the Pickup Number to the courier during collection. No printing of shipping label is required;
4) We will check the phone upon delivery of the phone within 2-4 hours on the same day;
We partner with M1 Exclusive Retailer to bring smartphone buyback service nearer to you. Visit any M1 Shop below, sell your phone and get cash on the spot.
M1 Shop @ AMK Hub
53 Ang Mo Kio Ave 3, #B1-31 (S) 569933M1 Shop @ Bedok Mall
311 New Upper Changi Rd, #B1-50 (S) 467360M1 Shop @ Northpoint City
930 Yishun Ave 2, #B1-26 (S) 769098M1 Shop @ Hougang Mall
90 Hougang Ave 10, #B1-33 (S) 538766Daily: 11:00AM - 21:00PM